INTechHouse BLOG 26.05.2023 12
What Is Business Analytics?
INTechHouse BLOG 26.05.2023 12

What Is Business Analytics?

Tomasz Kierul

Organisations produce an enormous quantity of disorganised data every day, most of which is data analytics business and difficult to understand. Yet organisations may turn the importance of business analytics into a treasure trove of insights by employing the proper techniques and business analytics products.

We refer to these techniques and procedures as business analytics, a more specialised kind of big data analytics for business, showing business analytics importance. This article defines several key terminologies related to business analytics software and explains the fundamental business analytics basics.

To further show you the use of analytics in business and how business analytics benefits organisations, we list some business contexts in business analytics from real-world situations.

Business Analytics Meaning

People often ask “What is business analytics?” Businesses use the tools for business analytics and processes to gauge their operational effectiveness and refer to them as business analytics software.

It consists of quantitative techniques that may be used with specific projects, processes, or products. The best business analytics software helps assess both the particular facets of the business and the broader organisation.

The Role of Business Analytics in Today’s Business Scenario

What is the role of business analytics? Businesses utilise business analytics as a technique to gauge their operational effectiveness. Business analytic tools and insights assist in resolving current and upcoming issues.

What is business analytics? They are an important instrument that helps firms increase their production, efficiency, and return on investment. They apply the knowledge they gain through business analytics to offer themselves a competitive advantage and to guide them in a more productive direction.

Types of Business Analytics

So, what is analytics in business? There are five main types of business analytics. While each type is useful on its own, when companies use various software applications for business analytics together, they are incredibly potent. The business analytics tools list for these processes is continuously growing.

Descriptive Analytics

Descriptive analytics examines historical data for business analytics to identify a unit’s reaction to a set of provided factors. It monitors key performance indicators (KPIs) to have a better knowledge of a company’s current situation.

Diagnostic Analytics

Diagnostic analytics assist firms in understanding occurrences in the past by using data mining, data discovery, drill-downs, and correlations.

Predictive Analytics

Predictive analytics may help businesses improve areas such as customer service, productivity, fraud prevention and detection, and risk management. It uses business analytic software techniques such as data mining, ML algorithms (machine learning), and statistical modelling to determine the likelihood of specific future occurrences based on previous data trends.

Prescriptive Analytics

Prescriptive analytics produce recommendations for dealing with comparable future scenarios based on prior results. With the available internal and external data, it utilises a variety of tools, statistics, and ML algorithms. It tells you what could happen, when it might happen, and why.

Cognitive Analytics

Cognitive Analytics, which combines Artificial Intelligence with Data Analytics, is one of the most recent kinds of analytics in business. Cognitive analytics encompasses a variety of analytical approaches used to examine massive data sets and track customer behavioural patterns and developing trends.

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Advantages and Examples of Business Analytics

Why is data analysis important to an organisation? Business analytics’ major job is to gather meaningful insights in a timely and orderly manner. These are some of the benefits of business analytics, along with examples of how business analytics is applied in the operations of a business.

Increased Efficiency

Every business strives to improve its service while cutting costs. Business analytics facilitates measuring productivity and comparing it to finances.

An example of keeping track of indicators to determine sectional improvement would be using business analytics tools to automate manual processes and reduce working hours.

Performance Enhancement

Business analytics gives insights into what is and isn’t working for your company and eliminates unsuccessful processes.

You can determine what propels your company forward and invest more in sustaining or developing it. For example, HR analytics tools can monitor employee performance and behaviour to decrease absenteeism and overtime.

Improved Customer Relations

Business analytics allows for a more in-depth insight into customer behaviour and preferences, allowing you to tailor your service to what people genuinely desire, increasing the efficacy of your market.

An example of this would be using software for business analytics to discover that customers aren’t happy with the customer service representatives and changing them.

Risk Mitigation

Business analytics enables you to evaluate and comprehend all aspects of customer behaviour, market trends, and overall performance, aiding in making wise decisions that reduce potential hazards.

With the automation of many data-related activities, staff have more time to focus on areas that require manual interaction.

Leads Management

Visibility into client trends emerges as a result of the knowledge collected from raw data. As a result, you can better assess which leads have high promise and need more attention.

Software Tools for Business Analytics

In the dynamic world of business analytics, a wide range of software and tools are available to help organizations harness the power of data and gain valuable insights. These tools enable businesses to collect, analyze, visualize, and interpret data, empowering them to make informed decisions and drive growth. Let’s explore some popular software and tools used in the field of business analytics:


Source: Forbes Advisor

  1. Tableau: Tableau is a widely-used data visualization tool that allows users to create interactive and visually appealing dashboards, reports, and charts. It enables organizations to explore and communicate data insights effectively, making it easier to uncover patterns, trends, and outliers.
  2. Microsoft Power BI: Power BI is a business analytics tool that provides interactive dashboards, real-time data visualization, and self-service analytics capabilities. It integrates with various data sources, empowering users to transform raw data into actionable insights with ease.
  3. Google Analytics: Google Analytics is a powerful web analytics tool that enables businesses to track and analyze website traffic, user behaviour, and conversion metrics. It offers valuable insights into customer engagement, online campaigns, and website performance, helping organizations optimize their digital presence.
  4. Python: Python is a popular programming language widely used for data analysis and machine learning. Its extensive library ecosystem, including pandas, NumPy, and sci-kit-learn, provides robust data manipulation, analysis, and modelling capabilities, making Python a preferred choice for data scientists.
  5. R: R is a programming language specifically designed for statistical computing and graphics. It offers a comprehensive set of packages for data manipulation, exploratory data analysis, and advanced statistical modelling. R is widely used in academia and industries that heavily rely on statistical analysis.
  6. SAS: SAS is a suite of analytics solutions that cover a wide range of applications, including data management, predictive modelling, forecasting, and statistical analysis. It provides a comprehensive platform for end-to-end analytics workflows, making it a powerful tool for data-driven decision-making.
  7. Apache Hadoop: Apache Hadoop is an open-source framework that enables distributed processing of large datasets across clusters of computers. It is particularly useful for storing, processing, and analyzing big data, offering scalability and fault tolerance. Hadoop’s ecosystem includes tools like Hadoop Distributed File System (HDFS) and Apache Spark for distributed data processing.
  8. IBM Cognos Analytics: Cognos Analytics is a comprehensive business intelligence and analytics platform that enables organizations to access, analyze, and visualize data from various sources. It offers features like reporting, data exploration, interactive dashboards, and predictive analytics to drive data-driven decision-making.

Do you know what Business Intelligence is?

These are just a few examples of the diverse software and tools available in the business analytics landscape. The choice of software and tools depends on specific business requirements, data complexity, and analytical needs.

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Why Is Data and Analytics Important for Business?

Technology is currently prevalent throughout society. The Internet and mobile devices create vast amounts of data that are valuable to businesses. We certainly live in the data era, and the quantity collected will only increase, which is why it’s so important to understand the basics of business analytics.

The available information is only meaningful if it can be transformed into insights using an effective business analytics tool. This is why business analytics is so important.

How to Choose Efficient Business Analytics Using Outsourcing Partner

Choosing the right outsourcing partner for efficient business analytics requires careful consideration and evaluation. Here are some key factors to consider when selecting an outsourcing partner:

  1. Expertise and Experience: Assess the outsourcing partner’s expertise and experience in business analytics. Look for a partner with a proven track record in delivering analytics solutions, relevant domain knowledge, and experience working with organizations similar to yours.
  2. Skill Set and Technology: Evaluate the skill set of the outsourcing team, including their proficiency in relevant analytics tools, programming languages, and statistical techniques. Ensure that they have the necessary technological capabilities to handle your data and analytics requirements.
  3. Data Security and Compliance: Data security is of utmost importance when outsourcing analytics. Ensure that the partner has robust security measures in place to protect your data and adhere to applicable data privacy regulations and industry standards.
  4. Quality and Accuracy: Assess the partner’s commitment to delivering high-quality and accurate analytics insights. Look for evidence of their quality assurance processes, data validation techniques, and their ability to provide actionable insights based on reliable data analysis.
  5. Communication and Collaboration: Effective communication and collaboration are crucial for a successful outsourcing partnership. Evaluate the partner’s communication channels, project management processes, and willingness to align with your business objectives and collaborate closely with your team.
  6. Scalability and Flexibility: Consider the partner’s ability to scale their analytics capabilities as your business grows. Assess their flexibility to adapt to changing requirements, handle fluctuations in data volume, and accommodate future needs.
  7. Client References and Reviews: Seek client references and reviews from the outsourcing partner to gain insights into their performance, customer satisfaction, and ability to meet project timelines and deliverables. This will help you assess their reputation and reliability.
  8. Cost-effectiveness: While cost should not be the sole determinant, it is important to evaluate the outsourcing partner’s pricing structure and ensure that their services offer value for your investment. Consider factors such as cost transparency, pricing models, and long-term cost sustainability.
  9. Cultural Fit and Communication Skills: Assess the cultural fit between your organization and the outsourcing partner. Consider language proficiency, time zone compatibility, and cultural understanding to facilitate smooth communication and collaboration.
  10. Contract and Service Level Agreement (SLA): Review the contract and SLA terms carefully. Ensure that they align with your expectations, and clearly define project deliverables, timelines, data ownership, confidentiality clauses, and dispute resolution mechanisms.

By considering these factors and conducting thorough due diligence, you can select an outsourcing partner that is best suited to meet your business analytics needs, drive efficiency, and deliver valuable insights for your organization’s growth and success.

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INTechHouse Experience with Business Analytics

INTechHouse has a wealth of experience in the field of business analytics, consistently delivering impactful solutions to clients across various industries. Our team of highly skilled data scientists, business analysts, business intelligence specialists and consultants is dedicated to helping businesses harness the power of data to make informed decisions and drive growth.

Through our extensive experience, we have successfully implemented business analytics projects that have generated tangible results for our clients. Here are some key highlights of our experience.

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  1. Customized Analytics Solutions: We understand that every business has unique challenges and requirements. We have a proven track record of developing customized analytics solutions tailored to our client’s specific needs. Whether it’s optimizing operations, improving customer experience, or driving strategic decision-making, we work closely with our clients to understand their goals and design analytics solutions that deliver measurable outcomes.
  2. Data Exploration and Visualization: We excel in uncovering insights from data through advanced data exploration and visualization techniques. Our team utilizes state-of-the-art tools and technologies to dive deep into datasets, identify patterns, trends, and correlations, and present the findings in visually compelling and easily understandable formats. This enables our clients to gain actionable insights and make data-driven decisions with confidence.
  3. Predictive Analytics and Forecasting: Leveraging advanced statistical modelling and predictive analytics techniques, we help our clients anticipate future trends and outcomes. By analyzing historical data and identifying relevant variables, we develop models that forecast business performance, customer behaviour, demand patterns, and other crucial factors. This empowers our clients to proactively plan and strategize for the future.
  4. Data Integration and Management: We have extensive expertise in integrating and managing complex data from multiple sources. Our team ensures that data is properly cleansed, transformed, and consolidated for accurate analysis. We employ industry best practices for data governance, ensuring data quality, security, and compliance with regulatory requirements.
  5. Collaborative Approach: We strongly believe in collaborating closely with our clients throughout the project lifecycle. Our team works as an extension of our client’s teams, fostering open communication, understanding their business context, and incorporating their feedback. This collaborative approach ensures that our solutions align with our client’s objectives and deliver meaningful outcomes.
  6. Continuous Support and Improvement: Our relationship with clients extends beyond project delivery. We provide ongoing support and maintenance, ensuring that the analytics solutions remain effective and relevant over time. We actively monitor performance, refine models, and adapt to evolving business needs, ensuring our clients maximize the value derived from their analytics initiatives.

Our experience in business analytics spans industries such as finance, education, healthcare, retail, manufacturing, oil and gas, and more. We are committed to driving innovation, efficiency, and growth for our clients through the transformative power of data analytics.


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Curious about the world of business analytics? Discover how businesses are leveraging data to gain valuable insights, optimize operations, and drive growth. Learn the fundamentals of business analytics, explore cutting-edge tools and techniques, and unleash the potential of your data.

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